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Faq


Where do I send my item to to be crystallized?
How much is it to get something crystallized?
Can I order Swarovski with you and do it myself?
You are a web shop, how do I know I can trust you with my phone?
Does my goody still fit the charger after it has been crystallized?
Do the crystals stay on?
What is your return policy?
How long does it take before I have my stuff back?

Is it possible to borrow a phone for the time mine is gone?
How do I know if an item is crystallized by Bling Affair?
Do you do special requests such as doorbells or cars?
What to do if a crystal falls off?
What if I have to move or cancel my appointment?





Where do I send my items to to be Crystallized?
Our office address is
Bling Affair
Mariottestraat 92
2561 SN, Den Haag, Holland

If you live in Holland you can also drop it off or come bby to design your items together and look at more examples, please give a call in advance so we can arrange an appointment.

How much is it to get something crystallized?
How much would you pay for a bling affair Item?

Your item is specially custom designed and made for you. Our work is all handmade in Holland at our office, and the average phone takes about 1400 real Swarovski crystals and about 8 hours to design and create your article. It is a lot of work. For a fully crystallized specially for you designed phone, including tax and shipping within holland it will be around €295, depending on the size of your phone.

Headsets take about 3500 real swarovski crsyals, this

Can I order Swarovski crystal components from you and do it myself?
Yes you can, we have a special package called the pimppack. It contains everything your need to pimp your own item. From the perfect glue, to instructions, pick us sticks and the works. The small pack contain 300 crystals, the large one 1000 crystals. The stones are slightly larger than the ones we use for bling affair. It still looks awesome but it is less work! You can order the stones for 9,90 per 144, and the base pack is 15 euro's. So mix and match your own color combinations.

For more info or to order check pimppack.com.

You are a website, how do I know if I can trust you?
We fully understand that you might find it scary to send your dj headset or phone to a person you don't know. That is why we have been open and clear about our address and cell phone details and pictures.

You can come and visit us, and take a look at our examples and colours if you are not sure. Please feel free to get in contact in any way, we love to hear your feedback or receive email (except for spam, please don't spam us..).

We are also registered with the chamber of commerce in Holland. So we are a fully legal, taxpaying fun loving company.

We also trade trough some jewelers, shops and trough petdesign (the exclusive pet product store in Holland, Den Bosch for the people in the know) and you can also deliver your telephone there and pick it up there. We have many happy customers we can connect you to as well. So please, in case of doubt, just call Suzanne, we are real people with a mad business!


Does my goody still fit the charger after it has been crystallized?
The charger wire is never really the problem. But if you want to make sure, send the charger, or the item you still want it to fit in with it, and we will make sure it’s a snug and good looking!

Do the crystals stay on?
We have tried and tested many glues (think throwing phones against walls).
Our binding process is really good and you will have to do your best to get the stones off. Just in case of a Crystal-Loss, we will enclose some stones that are included in your design, and our special glue.

Our glue is the company secret, it has taken a lot of time and efford to find the perfect glue, and it is made for us especially. Many brands have trouble with the glue, such as hi bling bling. We also repair telephones of other brands that have a case of serious crystal loss.

What is your return policy?
As our designs are made and designed for you all sales are final. We start our work after we have both agreed on the work you like done. Click here to go to our terms and conditions.

If you receive your item and it is damaged, please contact us within 72 hours.

If you do not like the work we have done on your phone, we will refund you. We have honestly never had a complaint about the design from a customer. We really spend a lot of time on making sure we know what you like.

How long does it take before I have my stuff back?
After we receive your item we will start working on it, it will take a maximum of 4 tot 5 working days before we send it back to your with registered mail. In general we will start working on it the day it comes in, and we will send it back as soon as we are done. If you come by and drop it off, it can be that you can pick it up in the evening, just call us to arrange something.

Of course exceptions to the rules are possible, contact us when you need special arrangements. We have possibilities for a temporary loan telephone.

Is it possible to borrow a phone for the time mine is gone?
Yes it is, you can borrow a simlock free phone free of charge but you will have to pay the shipping.

How do I know if a Item is crystallized by Bling Affair?
All items that we crystallize carry our logo. Except for that it looks hot, we also register the item, and if it is lost and found and are made aware, we personally contact you and treat you to the good news. We only use real swarovski as we believe in real quality, and not settling for less.

Would you do my doorbell or car?
We crystallize almost anything you like, we would like to hear about your ideas!

What to do if a crystal falls off?
We enclose a couple of extra stones in your colors in case this happens. Stick it up with the glue that is included in the crystallisation. Done.

Like with every phone, they are delicate objects, and shouldn't be thrown around. You don’t send your phone back to the manufacturer if you scratch it. Our Swarovski crystals are the strongest on the market and stay beautiful and shiny for a long time. Unlike inferior glass or plastic crystals. The glue we use protects your phone against impact. So see it as an extra protection layer for your phone.

If there is real damage, give us a call and we will take care of your goody.

What if I have to move or cancel my appointment?
Please contact us at least 48 hours in advance. We have reserved your space, and ordered the stones that you need, so we need to know if your item isn't going to its scheduled beauty session.

 
   
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